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KMC Solutions

a sprout customer story – KMC Solutions

Founded

2012

Website

kmcsolutions.us

Industry

BPO

Headcount

500

KMC Solutions had a great start in the Philippines, with the country’s economic growth opening the market to more opportunities for the company. But like any budding business, it was faced with the increasing number of challenges associated with managing a growing workforce. These challenges included various administrative tasks that were eating a lot of resources and keeping the company from moving forward.

After trying a random software and experiencing a wide range of problems with the said software, the company was ready to invest in global-quality software tailored to its specific type of needs.

 

About KMC Solutions

Since its founding in 2012, KMC Solutions has been servicing entrepreneurs and assisting them in establishing operations and growing their business in the Philippines. The company offers offshore staffing and office and seat leasing services, as well as provides various serviced office solutions to a wide range of businesses.

Behind the company’s operation is a team of around 500 Filipinos and expatriates, currently serving around 19 clients with over 1,500 seats located across 6 serviced facilities in the Philippines: SM Aura Office Tower, V Corporate Center, Sun Life Centre, UnionBank Plaza, Picadilly Star, and Rufino Pacific Tower. Its roster of clients includes Sun Life Financial Canada, Vocus, and Bright.

The Challenge

As KMC Solutions grew from its initial number of employees when it started to over 500 in just 4 years, the management was faced with the pressing need to improve their overall administrative process to one that is capable of handling all the changes happening within the company. Specifically, the processes that needed immediate attention were its payroll and its HR processes.

The company previously used Quickbooks, an accounting software, and was spending $750 per month. However, it encountered a lot of problems:

  • Payroll processing took about 8 days, which means the payroll team had to start working on payroll more than a week before payday in order to pay their employees on time. For a company that pays its employees every 15th and 30th, its payroll team was fully occupied and didn’t have much time for other tasks. Every little mistake could result in a delayed salary for employees.
  • A large scope of customisation was needed to tailor the software to the Philippine’s regulatory environment. There was much work that needed to be done before the software became fully ready to work automatically without errors in operation.

With Sprout Solutions

HR and payroll automation that Sprout Solutions offered made it easy for KMCS to remedy their problems.

As a growing company, KMC Solutions couldn’t afford to be held back by manual and administrative tasks such as payroll processing and timekeeping. With Sprout’s HR and payroll software, the entire workflow of the company’s HR department became organized and streamlined.

From 8 days of payroll processing to just a couple of hours, KMC Solutions was able to enjoy a more efficient payroll process, ensuring that employees always got paid on time.

With Sprout’s HR and payroll software made specifically for the Philippines, there were no payroll computation errors. Sprout’s payroll system accounts for all the different OT rates in the Philippines, as well as all the holiday rates and government deductions.

Today, KMC Solutions continues to grow as it moves forward to becoming one of the top BPO companies in the Philippines. With Sprout handling all the dirty work of HR and payroll for KMCS, it’s only a matter of time.

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who use Sprout to run payroll every cutoff.

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