The Retention Revolution: Engaging and Keeping Your Best Talent in 2025

“People don’t leave companies; they leave managers, culture, and lack of growth.” – Michael Robert T. Dijamco, Senior AVP, Insular Life

In today’s hyper-competitive talent market, retention has become the new growth strategy. According to recent insights, 74% of employees globally are open to new opportunities, while a local survey showed 68% of Filipino workers considered changing jobs. 

For HR leaders, this signals a tipping point: employee loyalty can no longer be taken for granted.

At Sprout’s recent webinar, The Retention Revolution: Engaging and Keeping Your Best Talent in 2025, Michael Dijamco of Insular Life and Abby Galve of Sprout Solutions shared data-driven strategies and real-world insights on how organizations can adapt to the changing needs of the workforce.

In his talk, “What Makes Employees Stay: Rethinking Retention in 2025”, Michael highlighted how employee loyalty is evolving rapidly. According to him, the workforce today calls for a fresh, customized retention approach rather than a one-size-fits-all solution.

Now that we’re in the multi-generational, digital-first, and post-pandemic workforce, here’s what matters to employees.

Flexibility Is Now Non-Negotiable

The pandemic permanently reshaped work habits. In the Philippines, resistance to full on-site return remains strong. Employees now expect hybrid or flexible setups as the baseline, not the perk. SHRM research reinforces that flexibility is one of the top drivers of retention worldwide.

Career Growth and Future-Ready Skills

Growth still matters—but employees now prioritize digital skills, leadership readiness, and change management. As Michael notes: “People want to be more tech-savvy and better managers.”

Holistic Wellness Programs

Wellness goes beyond health coverage. Candidates increasingly ask, “How did you support employees’ mental health during and after the pandemic?” HR leaders must expand wellness to include mental, financial, and social well-being.

Benefits that Evolve with Life Stages

Personalized benefits, such as pet insurance or caregiving support, are emerging as differentiators. Companies that tailor perks to life stages show deeper empathy and win employee trust.

People-First Leadership and Culture

Salary and benefits may attract, but poor management and toxic culture push employees out. Employees want leaders who listen, workplaces that prioritize well-being, and companies that invest in growth.

Tip: For more insights on retaining people in 2025, check out Sprout’s State of HR Report. Discover the top reasons why employees leave and what you can do to retain your best people.

Retention isn’t one-size-fits-all. Each generation has unique motivations:

• Gen Z: Thrive on recognition, autonomy, and flexibility. Gamified recognition apps with leaderboards resonate.
• Millennials: Seek purpose and values alignment, thriving in project-based work with social impact.
• Gen X: Prioritize work-life balance and stability, especially caregiving support. Structured WFH and family benefits matter.
• Boomers: Value mentorship and legacy recognition. Celebrating milestones fosters pride and loyalty.

Michael cautioned leaders to observe early signals of disengagement, which can lead to turnover:

• Quiet quitting (doing only the bare minimum)
• Declining collaboration
• Lack of initiative or idea-sharing
• Avoidance of stretch assignments

Now that we’ve seen how employee expectations are shifting and what red flags to watch out for, the bigger question is: how can HR leaders turn these insights into action? 

In her talk, Predict to Protect: How HR Tech Are Solving the Retention Puzzle, Abbey discussed the power of data to predict turnover and retain people through a three-step model:

1. Predict: Use structured check-ins (30-60-90 days, quarterly, plus one-on-ones) and analytics to identify risk.
2. Protect: Leverage real-time data (via Sprout Pulse) to monitor mood and engagement.
3. Retain: Deploy personalized interventions, from coaching to career opportunities, based on insights.

Abbey introduced some practical tools that HR teams can use to make their retention strategies more data-driven.

• Pulse Surveys for Real-Time Feedback: Sprout Pulse captures quick daily mood check-ins (rating 1–5) when employees clock in/out. Abbey says, “You see who’s having a rough day and can check in immediately to offer support or coaching.”
• Goal & OKR Management with Peoplebox: Sprout’s Peoplebox helps set clear goals, track performance, and align employee growth with company objectives.
• AI and automation for Scale: HR leaders cannot manually process all signals in large organizations. Abbey explained that AI can analyze complex data patterns to recommend specific interventions.

Retention doesn’t always require a big budget. Michael and Abbey shared practical ideas HR leaders can adopt today:

• Employee Communities: Form hobby groups (running clubs, pet clubs, parenting meetups) to foster social bonds and wellness.
• Recognition Programs: Implement spot awards with small tokens such as gift certificates or shout-outs to celebrate everyday achievements.
• Tailored Career Development: Offer lateral moves, project opportunities, and mentorship matching based on generational motivators.

Employee retention is no longer about “good pay.” It’s about:

• Managers who care
• Clear growth pathways
• Cultures that value well-being
• Data-driven early interventions

For HR leaders in the Philippines, this means combining genuine care with HR technology to build flexible, supportive, and engaging workplaces. The organizations that get this right won’t just retain talent: they’ll empower people to thrive alongside the business well into the future.

Missed the webinar?

Watch the full recording to dive deeper into the insights shared. You can also download Sprout’s State of HR 2025 Report for more retention data.

Book a consultation if you’re ready to see how Sprout can help transform your retention approach.