What is an Enterprise Software & Why Do You Need It?

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What is an Enterprise Software & Why Do You Need It? - Sprout Solutions

The new normal of work is shifting toward the hybrid model. Equip yourself with the best tools, including a robust enterprise business management software.

The rise of remote and hybrid workplaces has influenced the way we work. The inevitable shift has prompted organizations to look for ways to keep up with the ever-changing demands of today’s working landscape.

This is where enterprise software solutions come in. These new technologies are gaining traction to help organizations run business ops smoothly during the pandemic. With the right tools, you can optimize your hybrid workplace.

This article will discuss what enterprise software is, how it can facilitate business growth, and how it can help you prepare for the future of work.

What is an Enterprise Software?

An enterprise software supports a wide range of user roles in an organization. As the name suggests, enterprise software addresses the needs of enterprises rather than individual users. Some companies that could benefit from enterprise business management include schools, charities, or government agencies.

Providing support to a wide range of employee needs is much more difficult for hybrid or remote teams. To solve this problem, it helps to use enterprise business management software.

Enterprise software is a platform that helps organizations fulfill day-to-day functions so each user can work at their best.

Some tasks and activities such it support include:

  • Accounting
  • Business intelligence
  • Customer relationship management
  • Database management
  • Enterprise resource planning
  • Human resource management
  • Payroll management
  • Security
  • Supply chain management
  • Workflow management

Enterprise Business Management Software: How it Helps

Now that we know why it’s important, let’s take a look at how enterprise software can help simplify your workflow in the following areas:

Human Resource Administration

Your HR department manages several processes related to your company’s talent pool. This could include functions such as recruitment, attendance, promotions, leaves, and more. Instead of doing these tasks manually, why not switch to a more efficient digital solution?

An enterprise management software lets you perform the same tasks more quickly. It eliminates human error to make you less prone to errors in manual data entry.

Payroll Management

Payroll management can be inefficient without the right tech. An accounting or payroll management software can help automate and streamline the process. This technology also lets you access payroll information easily since it stores data through secure and centralized cloud storage.

Customer Support

The pandemic has made it harder for companies to provide client support across different channels. With robust enterprise software, you can address customer concerns more efficiently. For example, chatbots and email support have done wonders to deliver on-demand client support.

Customer support tech also helps you obtain relevant data, such as daily logged issues and the average time spent to resolve each one. These metrics can help point you in the right direction to improve customer support.

Enterprise Resource Planning (ERP)

Organizations typically work on projects across different teams, and enterprise management software can help you synchronize your efforts. But how does it work?

Using enterprise software places tasks, processes, and tools in a single location—from customer relationship management (CRM), business intelligence (BI), inventories, financial information, and more.

It also lets you track the status of your projects and resources. To top that off, it offers practical insights so you can allocate your resources and improve your workflow.

Project Management

Managing projects is easier with the right tools in your arsenal. Enterprise software includes apps that facilitate employee collaboration. For example, it shows an overall picture of ongoing projects so you can map out targets and deadlines for everyone to follow.

Risk Management

Equip your organization with the right tools to prevent, manage, and eliminate potential risks. Enter risk management software, a platform that can help you keep legal, financial, operational, and strategic risks at bay.

This software assists you in identifying, evaluating, monitoring, and addressing risks. You’ll find out how these issues can impact your organization through reports and analytics. In turn, you can make better data-driven decisions to resolve problems as they happen.

Performance Management

A company also needs to cultivate motivated, high-performing teams. Sometimes, bottlenecks can pose an obstacle to conducting training and providing feedback. To improve performance management, ensure a consistent feedback loop. Performance+ can help automate your entire performance management process for scalability and growth.

performance management software consolidates all the tools you need in a single digital space. You can provide continuous feedback, performance reviews, and integrated employee learning programs from a single platform.

 

People Engagement

Employee engagement is crucial to a productive hybrid workforce. However, based on the findings in our study on the Future of Work, only 43.5% and 40.30% of work from home employees claim to feel very engaged and engaged, respectively.

This data shows that traditional people engagement practices no longer work for hybrid setups. So how can managers best connect with their team?

Consider shifting toward a digital-oriented people engagement strategy. With Sprout Pulse, you forge meaningful relationships and develop a data-driven culture to stimulate innovation and change. Our tool gathers, measures, and analyzes data so you can improve engagement and productivity.

 

Prepare for the Future of Work with the Right Technology

The future of work is hybrid. Prepare and stay business growth-ready with the right tech for your large enterprise.

Harness the power of integrated enterprise software solutions with the Sprout Ecosystem. Our holistic, all-in-one platform will help you save time and focus on what matters, like empowering your workforce.

Learn more by visiting our product page and booking your consultation with us today. You can also explore the Sprout blog for more insights on how to build a sustainable hybrid workplace.

Kislay Chandra

Chief Operations Officer

Kislay Chandra, Chief Operations Officer at Sprout, has over 14 years of expertise in product management, analytics, and software development. With an MBA from the Asian Institute of Management, he leads Sprout's operations, driving growth and innovation.

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