Your First AI Sidekick: Have a company expert online, 24/7

Meet Serge - Sprout's Gen-AI workplace assistant. Train it to become your company’s expert. Have it answer inquiries & automate basic tasks around the clock, so you can focus on your best, most impactful work.

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95%

of HR leaders say that there’s too much work in HR.

75%

of common HR questions can be reduced by using AI.

85%

of employers say that AI saves them time and improves their efficiency.

Get Your Inquiries Answered
in a Matter of Seconds

Serge, your personal concierge, is here to be your go-to resource for a wide range of employee-related information, from company policies and benefits to IT and operations.

Why Choose Sprout Concierge?

Get answers to common questions tailored to your company's policies and procedures quickly and efficiently.

Access support any time, day or night, for your convenience and peace of mind.

Benefit from a deep understanding of company policies and procedures, ensuring you always have accurate information.

Update your information so that Serge can continuously improve its responses.

Receive guidance on HR best practices and workers' rights to maintain a compliant and ethical workplace.

Easily access support on both web and mobile platforms, ensuring help is always within reach.

Navigate the platform effortlessly with a convenient and user-friendly interface designed for efficiency and ease of use.

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Frequently Asked Questions

To use Concierge on the web, follow these steps:

Log in to your Sprout HR Dashboard. You can use your Sprout HR or Ecosystem email and password.
Click the chatbot icon in the bottom right corner of your screen.
Say "Hello" or type your question in the chat box.
Ask anything! Policies, benefits, IT support, operations – Serge is here to help (as long as the information is included in Serge's training materials).
Help Serge learn! After each answer, give Serge a thumbs up (👍) or thumbs down (👎) to help Serge become more reliable.

To access Concierge on mobile, follow these steps:

Tap the chatbot icon in the bottom right corner of your screen.
Tap "Start Chatting" to begin your conversation.
Ask anything! Policies, benefits, IT support, operations – Serge is here to help (as long as the information is included in Serge's training materials).
Help Serge learn! Remember to give a thumbs up (👍) or thumbs down (👎) to help Serge be more reliable.

You can ask Concierge about any topic including company policies, employee education, benefits, IT, operations, and more – depending on what you train it with!

Yes, all conversations are fully encrypted and confidential. No information is ever shared or stored outside of your organization.