HR Information System 
Payroll Management System 
Payroll Outsourcing 
Advanced HR Analytics 
Company AI Assistant 
APIs 
Salary Benchmarking 
Applicant Tracking System 
AI-Powered Performance Management Platform 
Total Wellness Platform 
Employee Emergency Funds 
Making AI Safe, Easy, and Reliable for Your Company
Meet Sprout Concierge, Your AI Company Assistant that secures your workforce with instant information and content generation, boosting your quality of work consistently.
Making AI Safe, Easy, and Reliable for Your Company
WANT TO SAVE TIME ON ADMIN TASKS?
Speed Through Your To-Do's with Sprout Concierge
PRODUCT CAPABILITIES
Enhance Work For Your Entire Organization
HUMAN RESOURCES
Deliver Instant Answers and Focus on Value-Adding HR Work
Ensure employees have easy access to accurate, up-to-date information, reducing dependency on HR staff for routine queries
IT SUPPORT
Simplify Addressing Common Technical Tasks
Sprout's comprehensive talent management solutions secure your talent lifecycle, enabling efficient hiring and development of your best talent.
MARKETING
Develop Marketing Strategies, and Design Message Templates
Write and edit copies, brainstorm strategies, and create message templates that align with your company’s branding and tone
Deliver Instant Answers and Focus on Value-Adding HR Work
Ensure employees have easy access to accurate, up-to-date information, reducing dependency on HR staff for routine queries
Simplify Addressing Common Technical Tasks
Help employees troubleshoot technical issues and provides step-by-step guidance for common IT tasks like password resets and VPN setup.
Develop Marketing Strategies, and Design Message Templates
Write and edit copies, brainstorm strategies, and create message templates that align with your company’s branding and tone
CAPABILITIES
Make Daily Tasks Easier and Smarter
Centralized Knowledge Management
Centralizes company knowledge based on uploaded files to provide easy access to information and instant answers to employees.
Intelligent Task Automation
Reduces routine tasks with automated document search, extraction, and query-based recommendations.
AI-Powered Content Generation
Supports content drafting and generates brand-aligned marketing copies and pitches, and reports.
Data-Driven Analytics
Provides insights into common queries, allowing organizations to optimize internal resources.
Seamless Integration
Easily integrates with internal systems like Sprout HR, knowledge bases, and more.
Enhanced Security & Compliance
Complies with data privacy and security standards, ensuring safe handling of sensitive employee or company information.
Make Daily Tasks Easier and Smarter
Empower Your Workforce For Success
Ensure data security
Protect confidential information and control data flows while your employees work smarter with AI tailored for your company
Enhanced operational efficiency
Employees get instant and accurate information, eliminating time spent admin tasks and streamlining workflows.
Improved quality of work
Equip your workforce with a smart tool to help them consistently produce high quality results.
Better employee experience
Reduce the cognitive load on employees, allowing them to focus on more transformative tasks.
Why Invest in an Enterprise AI Assistant?
83%
of Filipino AI users BYOAI (Bring Your Own AI) to work
60%
of employees’ time is spent on unproductive work
$15M
is the estimated annual cost of poor data quality
Unlock proven strategies to generate high-quality leads, improve your conversion rates, and achieve long-term business growth with this comprehensive e-book.
Explore Sprout’s AI initiatives guided by seven key principles, and learn how we unlock the power of AI.
Explore the future of work
Get Your Inquiries Answered
in a Matter of Seconds
Serge, your personal concierge, is here to be your go-to resource for a wide range of employee-related information, from company policies and benefits to IT and operations.
HR Just Got Easier: Unlock 24/7 Support with Artificial Intelligence
Discover the immense potential of AI in HR, mitigate risks, and seamlessly integrate this technology into your operations with our all-encompassing guide.
Get an inside look at Sprout AI Labs’ innovative technology to see how AI in HR can revolutionize the future of Human Resource Management.
Related Solutions
Check out what’s new with Sprout’s innovations and partner products!
Frequently Asked Questions
What is Sprout Concierge?
An AI assistant handles employee requests, answers HR questions, and speeds up internal support tasks. It reduces HR workload by managing routine queries and routing complex issues to the right channels. See how Sprout Concierge supports teams with 24/7 AI support.
What does an AI virtual assistant do?
An AI virtual assistant manages scheduling, answers FAQs, and assists with HR processes, like employee inquiries and data management. Sprout Concierge offers 24/7 AI support designed for HR needs.
What can an AI assistant do for you?
An AI assistant handles employee requests, answers HR questions, and speeds up internal support tasks. It reduces HR workload by managing routine queries and routing complex issues to the right channels. See how Sprout Concierge supports teams with 24/7 AI support.
How does Sprout Concierge work?
How can I train Sprout Concierge on my business data?
What files can be uploaded to help train the chatbot?
We also support website links, so it’s easier to train your bots.
Will changes take effect in real-time if I modify an old document and upload it?
On the other hand, if you’re making changes to a live web page, you will need to import the web page again for the bot to be trained on the changes. Retrieving from web pages is not real-time.
How secure is the data being stored in Sprout Concierge?
Sprout takes data privacy (DP) and information security (IS) seriously. We are partnered with Microsoft Azure in delivering the SAIL platform and Sprout Concierge to you, taking into account these security and privacy requirements:
Azure meets a broad set of international and industry-specific compliance standards, such as General Data Protection Regulation (GDPR), HIPAA, FedRAMP, SOC 1 and SOC 2, as well as country-specific standards, including Australia IRAP, UK G-Cloud, and Singapore MTCS. Azure is subject to rigorous independent third-party audits to verify compliance and conformance with standards and laws and regulations.
How can you ensure that the AI response of the chatbot is accurate?
Here are some best practices that you can follow in organizing the content of your documents.
Aside from making sure that the data is of quality, the bot states the source for fact-checking the generated response.
In the future, there will be more comprehensive ways to verify accuracy, with the bot displaying actual snippets of document sources which could serve as additional references for users, instead of relying on pure AI-generated responses.
Can I modify the bot's tone of voice according to my preferences?
Yes! You may choose from the predefined list that we have or create your own persona. However, sometimes the persona only takes effect in greetings and small talk. This is to ensure that the persona prompt will not be in conflict with retrieving answers from the knowledge sources.
Does Sprout Concierge support multiple languages?
The default language of Sprout Concierge is English. However, it may answer in any language when instructed or prompted with a different language.
Where can I integrate Sprout Concierge?
Integration to other platforms is currently not off the shelf. You may only access Sprout Concierge via Sprout HR or a standalone web chat interface (if you’re not using Sprout HR). Please contact us if you have a custom integration in mind!
Can I integrate Sprout Concierge to Sprout HR?
Yes, Sprout Concierge can be easily accessed on your Sprout HR dashboard and mobile app. It’s also available on Sprout HR Lite.
Can I integrate Sprout Concierge to Sprout Payroll?
No, Sprout Concierge can only be accessed through Sprout HR.
How about custom integrations?
Customization is possible by giving the integrator access to our APIs. Development will be c/o the integrator. In terms of getting information from other systems like your own HRIS or payroll system, this is possible if there are available APIs from your vendor.
Will there be onboarding support available?
Yes! We provide guided setup and training. For clients subscribed to the Enterprise tier, we provide dedicated onboarding support to ensure seamless implementation.
What happens if I need help after setup?
Our support team is available to assist with technical issues, updates, and additional training. We also provide access to plenty of documentation and FAQs.
How long does it take to set up Sprout Concierge for my organization?
Setting up and training Sprout Concierge typically takes 1-2 weeks, depending on the complexity of your data and customization needs.
Can I whitelabel the bot?
No, the Sprout Concierge branding cannot be modified. However, you may change its persona to cater to your company’s brand.
Can I activate the bot for certain users only?
However, in the standalone version, you may invite certain users only to access the bot. You can opt to use this version if you’d like.
Can I get a free trial?
Yes, we offer 100 free credits to try for 30 days! After the trial, our team will discuss pricing options if you decide to continue using Sprout Concierge.
Build a smarter way to work with Sprout Concierge
Are you ready to elevate your workforce? Sign up now to get a free consultation.
