The primary responsibility of the Software Implementer is to lead a successful onboarding experience to Sprout's clients. The officer coordinates and project tasks and timelines, maintains project plans and communicates status to clients and internal management team.
TASKS:
- Ensures delivery of Sprout products according to project timelines
- Configures the application based on implementation plan (no development skills required)
- Is responsible for providing updated implementation plans, which may include project schedules, project plans, benchmark metrics, communications documents, follow-up memos, etc.
- Is responsible for utilizing documents/deliverables necessary for providing exceptional services and ensuring communication of the project plan to the stakeholders
- Helps in creating new deliverables/best practices for implementation services to enhance implementation engagements
- Conducts in-depth software trainings with clients
QUALIFICATIONS | COMPETENCIES:
- At least 1 year experience in onboarding enterprise software
- Has a track record of being a high achiever
- Desire to strongly lead clients
- Ability to manage multiple clients and projects simultaneously
- Ability to command a group of individuals in a room quickly and be assertive in a public environment
- Strong internal communication skills including ability to work with all levels of the organization (development, sales, marketing, professional services)
- Ability to work in an entrepreneurial environment whether in a team and/or individually
- Strong focus on team environment
- Ability to detect potential issues and implement solutions when issues threaten to delay the timeline
Sprout Solutions is proud to be recognized as a Great Place To Work Certified organization
Disclaimer
- Before we can proceed with the application, this is to confirm that you voluntarily give your consent to the following:
1. I Intend to apply for a position with Sprout Solutions Inc.
2. I voluntarily sent / will send my CV to Sprout Solutions Inc.
3. I agree to the processing of my personal and sensitive Information for facilitating my application with Sprout Solutions Inc., In accordance with Sprout Solutions Inc. Privacy Statement and the Data Privacy Act of 2012.
4. I agree to be contacted by Sprout Solutions Inc. and it's 3rd Party Reference provider for the purpose of processing my Job Application.
Sprout Solutions provides equal Opportunity Employment and Welcomes applications from all sectors of the society. Discrimination on the basis of race, religion, age, nationality, ethnicity, gender, citizenship, civil partnership status, or any other grounds as protected by law.
