How UBX is Transforming
the Employee Experience

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Customer Success Stories

UBX is the Philippines’ leading Open Finance platform, offering the most extensive range of financial services and solutions with a fully-onboarded network of the biggest and most reputable financial institutions and service providers, lenders, and payment channels in the country.

UBX was facing these issues

Inefficiency

Inefficient HR admin processes

Payroll

Lacking Payroll capabilities in the team

Customer Dissatisfaction

Suboptimal employee experience

UBX and Sprout worked together to:

Optimize internal payroll processes.

Improve Employee Experience by cutting down request waiting times.

Save time for HR Admins through automation.

Uncover new insights through HR Analytics.

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Why UBX Chose Sprout

“An employee experience really mirrors the kind of experience we deliver to our customers. It’s hard to expect our employees to deliver excellent services to our customers if they do not get quality experience internally. With Sprout, we were able to create that for them, and our experience with Sprout from onboarding to support is one that we try to replicate here in UBX.”

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