Sprout Solutions Phil., Inc. is committed to Your data’s privacy and protection. We make sure that all Personal and Data are processed in accordance with R.A. 10173, or The Data Privacy Act of 2012.

By using Our services, You consent to Us collecting and processing Your Personal Data, and You have accepted our policies and practices under this Privacy Policy. You, however, have a right to object to processing Your Personal Data in cases where the purpose is related to direct marketing.

We use appropriate and reasonable measures in keeping Your Personal Data confidential and secure. All collected Personal Data shall be kept, with reasonable measures, for up to one (1) year after the termination of Your Agreement with Us, or for as long as reasonably necessary for which it was collected, or to comply with Our legal obligations, resolve disputes, and enforce Our agreements.

We may update, or change, from time to time, this Privacy Policy and our practices to comply with government and regulatory requirements, and to align with best industry practices, and for other business-related purposes.

Information Collected

The Company may collect, store, and transfer the following Information when you attend our events, use the Website, and access its Services:

• • Attendees, participants, and guests: upon attendance or registration to events that the Company organized or participated; the Company may request you to provide your Personal Information to send you messages and notifications related to events, similar upcoming events, or our products and services. We may collect your name, phone number, e-mail, employer’s information, and home and business postal addresses.

• • Visitor and User-Provided Information: upon registration or during access to the Website and Services, the Company may collect some of your Personal Information to contact or identify you, including your name, phone number, credit card and other billing information, e-mail, home and business postal addresses.

• • Employer Provided Information: the Services may also be used by the employer to store certain Employment Information such as employment status, benefits information, and other contact details. This Employment Information is encrypted and stored on secured servers and may only be accessed by the person/s designated by your employer to have administrative access as an Account Administrator.

• • Employment Files and Documents: the Company upon being engaged by a client-employer, collects and stores the Employment Files and Documents (“Files”) such as, but not limited to, personal contact details,  resumes, notices to explain, memos, contract addendums, government identification cards and permits, diplomas, transcript of records, etc. The Users or the Account Administrator have the right to upload, download, or access these Files in the Services. If the Users or Account Administrator add a File to a Sprout account that has been previously uploaded by you or another user, the Company may associate all or a portion of the previous Files with your account rather than storing a duplicate.

Use and Purpose of Collected Data

Personal Information

You consent that your collected Personal Information may be used:

• • To provide and improve the Company’s products and services;
  • To facilitate transactions;
  • To avail of third-party products and services;
  • To communicate about relevant products, ads and/or advisories through whichever means are available to the Company;
  • To provide a better customer experience to Company’s clients and improve, develop,identify and release products and services;
  • To follow safety, security, public service or legal requirements and processes;
  • To process information for statistical, analytical, and research purposes; and
  • To identify and prevent errors and inefficiencies due to misuse of the platform.

As needed in the course of the specified use, you authorize the Company to share your Personal information within and across its internal departments, with its affiliates, partners and/or contracted third-party service providers according to this Privacy Policy. This consent is given freely without prejudice to your rights as the data subject.  

The Company does not sell, trade, or transfer your Information to third parties without your consent. In some instances, the Company contracts trusted third parties who assist in operating and maintaining the Website and Services, conducting the Company’s business, and providing services to you. The Company intends to provide any such third parties with Information that they need to perform their specific function; and requires them to keep this Information confidential and protect your Information in accordance with this Privacy Policy. The Company may also disclose your Information in order to describe its services to current and prospective partners, and to other third parties for other lawful purposes. However, non-personally identifiable information or those data provided to the Company that cannot be used to trace or identify an individual’s identity such as but not limited to your gender, preferences, interests, and favorites, using log files that are not associated with your name or other personally identifiable information may be provided to other parties for marketing, advertising, or other purposes.

The Company has the right to collect and analyze the Information relating to the provision, use, and performance of various aspects of the Services and related systems and technologies (including, without limitation to, information and data derived therefrom), and the Company will be free  to (i) use such Confidential Information to improve and enhance the Services and for other development, diagnostic and corrective purposes in connection with the Services and other Company offerings, (ii) disclose the Confidential Information solely in aggregate or other de-identified form in connection with its business and whenever required by law, and (iii) communicate directly through whichever means available with Visitors and Users who may have provided their Personal information through access of this Website and Services for purposes of updates and offers regarding relevant products, services, facilities, and other related solutions.

The Company will communicate with users through email, phone, or other channels that users  shared to the Company.  The Company does not share the details of your contact information to third parties, unless otherwise stated in this Privacy Policy. Your Information may be transmitted automatically when you send an e-mail or SMS to the Company, depending on how your e-mail/SMS application is set-up. You can choose not to receive any e-mail or SMS from the Company at any time about the Services by clicking the unsubscribe button on the emails or notifying thru SMS. However, please take note that you will automatically receive e-mails or SMS from the Company when you avail of its Subscription Services.

The Company will endeavor to respond to your queries about third-party services. In doing so, the Company may need to send some information about your inquiry to its service provider, which may include your e-mail address and other Personal Information; provided that your requested services cannot be provided by the Company.

• Employment Information and Documents
  • • Employment Information and Files may be accessed and downloaded by the Users and Account Administrators. The Company does not access or use the Employment Information and Files, except (1) when instructed by the Users and/or Account Administrators to do so;(2) in an encrypted form, or (3) in aggregated reports that do not contain or cannot be used to extract personally identifiable information. Personally identifiable information is any data given to the Company that can be used on its own or with other information to identify, contact, or locate a person or to identify an individual, such as but not limited to date and place of birth, mother’s maiden name, etc.

• • • Users and Account Administrators shall be solely responsible for any use of the Employment Information and Files.

• • Analytics
  • • The Company or the third parties which it contracts with may also collect some Information by using logging activities and cookies, such as Internet Protocol (“IP”) addresses. The Company shall use such Information for the same purposes mentioned in this Privacy Policy, monitoring and analyzing the use of the Website and Services, technical administration, improvement of the Website’s and Services’ functionality and user-friendliness, and verification of the authorization of the Users to process their requests in the Services.

• • Compliance with valid legal procedures and similar instances
  • • The Company may disclose your Information, if required to do so by law or in the good faith belief that such action is necessary to:
      • Comply with legal requirements, obligations, and processes;
    • • Enforce this Privacy Policy and Terms of Service Agreement; or,
    • • To protect and defend the rights, properties, and safety of the Company, its employees, customers, Visitors of the Website, and Users of the Services.

Accessing your Information

You acknowledge that the Company has no obligation to monitor any Information appearing on the Website and Services. The Company is not responsible for the accuracy, completeness, appropriateness, or legality of any uploaded Files and the Information that you provide in order to access and use the Website and Services.

Subject to the terms and conditions of this Privacy Policy, the provisions of the Terms of Service Agreement, and the requirements of the law, the Company permits a reasonable right to access and review the Information collected by it. If your data is incorrect, incomplete or irrelevant, you can ask to have your information corrected or removed by contacting our email below. The Company will endeavor to provide the Information to you within a reasonable time.

You can withdraw your consent to us in using your data provided you send an email notification to [email protected].  However, depending on the circumstances and the nature or extent, the withdrawal of consent may result in the Company’s inability to provide services to you.

The Company will not respond to repetitious or vexatious requests for access. In determining whether a request is repetitious or vexatious, it will consider such factors as the frequency with which the Information is updated, the purpose for which it is used, and its nature.

Online Inquiry

The Company may collect non-personally identifiable information, such as but not limited to your age, gender, preferences, interests, and favorites, using log files that are not associated with your name or other personally identifiable information. There is also information about your computer hardware and software that is automatically collected by the Company, which may include your IP address, browser type, domain names, access times, and referring Services addresses. This information is used by the Company for the operation of the Subscription Service, and to maintain the quality and provide general statistics regarding the use of the Website and Services.

Log Files

The Company collects personal data through our internet access logs. When you access our website, your internet address is automatically collected and is placed in our internet access logs (i.e., log files on server). The Company also records the URLs of the websites and pages you visit, the times and dates of such visits, information about the computer hardware and software you use. The processing of this data is necessary for the provision and the security of our website.

Online Surveys

The Company surveys may ask you for non-personally identifiable information, such as postal codes or your industry sector. If the online survey collects your contact details, the Company may use the same to send you further information about Marketing events, promotions, other industry trends; provided, that, your consent was obtained in the survey. You are free to retract any permission you gave by sending an email to [email protected].

Marketing Activities

The Company may send information about its products and services to its clients and users, through the channels obtained through organized events, the platform and services. Channels can be composed of, but are not limited to electronic means such as emails and SMS. You confirm and guarantee that the contact information that you provide is updated and correct, and not the contact details of another person and therefore the Company can use such contact details freely to send its marketing messages and materials without any obstacles.

Data Retention

The Company may retain and use your Information for up to thirty (30) days after the termination of your agreement with the Company or for as long as reasonably necessary for which it was collected, or to comply with the Company’s legal obligations, resolve disputes, and enforce its agreements. If the Company is required to retain any portion of the Information, the Company shall use reasonable efforts to limit the use of such Information to what is necessary to accomplish the particular purpose. The Company will take reasonable steps to delete your Information as quickly as possible upon your request. Further, you acknowledge that due to the fact that the Company backs-up its systems, your Information may continue to reside in the Company’s systems even after their deletion. Therefore, you should not expect that your Information will be completely removed from the Company’s systems in response to your request. In addition, the Company does not delete the Files that you have in common with other Users from its servers.

Security

The Company shall take reasonable steps to protect any Information that you provide and to protect the same from any loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We restrict access to personal information, maintain technology products, conduct regular vulnerability assessments and securely destroy personal information when no longer needed. We continually adapt our security measures in line with technological progress and developments. However, no Internet or e-mail transmission is ever fully secure or error free. Therefore, you should take special care in deciding what Information you will send to the Company. Please keep this in mind when disclosing any Information to the Company or to any other party. Moreover, when you use passwords, Usernames, or other special access features of the Website and Services, it is your responsibility to safeguard them.

Company’s Policy Toward Children

The Website and Services are not intended for the use of children under thirteen (13) years of age. The Company does not knowingly collect Information from children of such ages. If anyone becomes aware that a child has provided the Company with his or her personal information, you may contact the Company at [email protected]. If the Company becomes aware that a child under thirteen (13) years of age has provided the Company with his or her Personal Information, the Company will endeavor to take reasonable steps to delete such information.

Inquiries

If you have any questions about this Privacy Policy and if you wish to inspect or update the Information that the Company holds about you, please feel free to contact us (and our Data Protection Officer) at

Sprout Solutions Phil., Inc.

9th Floor, North Tower,
Rockwell Business Center,
Sheridan St. cor United St.
Mandaluyong City, Philippines 1550
[email protected]
+63-2-3485-8338 local 2466