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PBSP & Sprout: Driving Further Scalability with HR Automation

December 4, 2023

Since its founding in 1970, Philippine Business for Social Progress (PBSP) has been a trailblazer in addressing societal challenges related to health, education, environment, livelihood, and enterprise development. 

As the largest nonprofit organization (NGO) in the Philippines, PBSP has seen substantial growth, enabling rapid responses to critical issues. 

Yet, managing a burgeoning workforce became a significant challenge, prompting PBSP to revolutionize its employee management through HR automation. Let's delve into how PBSP embraced digital transformation in HR.

The Hurdles to PBSP’s Growth & Success

PBSP's HR administrators grappled with an outdated system for efficient workforce management, resulting in these issues:

Managing a Blended Workforce

Besides a 50-man core team, PBSP’s workforce is mostly comprised of contractual staff members. 

A large, blended workforce (a group of employees under different work arrangements, including remote working) required increasing organizational visibility on people operations.

Manual work made talent management, including recruiting and offboarding project-based personnel, challenging for PBSP’s HR team.

Streamlining HR Processes While Scaling

While PBSP’s operations scaled significantly, its previous system struggled to adapt to this change.

HR admins used spreadsheets for employee attendance, benefits administration, payroll management, and other core HR processes, increasing the risk of human error and disputes. Furthermore, the data became vulnerable to security threats.

With these challenges emerging, PBSP realized it needed a system built for its changing needs and growth.

Managing Employees Based in Multiple Locations

PBSP’s HR department also tracked employee attendance using biometrics. However, the system became ineffective as employees worked from multiple locations.

As a result, attendance management turned into one of PBSP’s HR challenges.

How Sprout Helped Elevate PBSP’s Core HR Processes

PBSP eventually chose the Sprout Ecosystem as its employee management partner. It used the end-to-end HR solution to:

  • Manage its changing workforce while expanding operations.
  • Streamline core operations and accomplish goals with improved processes.
  • Get a bird’s eye view of employees based in multiple locations, increasing the organization’s focus on its workforce.

Fuel Organizational Growth with Digital Transformation

Digital transformation serves as a scaling company’s key to success in today’s new world of work. The right tools and systems allow organizations to build and maintain working environments with streamlined processes and a greater focus on employee needs, ultimately fueling their growth.
Take a closer look at PBSP’s journey to digital transformation with the Sprout Ecosystem. Download the full case study from our Customer Success Stories page, or visit our blog for more expert insights on HR tech solutions.


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